10 CONSEJOS PARA MANEJAR A PERSONAS DIFICILES EN LA EMPRESA
Si estas a cargo de una gerencia o jefatura y tienes a cargo
mucho personal obrero y empleado entonces te encontraras con muchas personas
que tienen problemas laborales y personales que en cualquier momento te harán
perder la paciencia y el control, depende de uno mismo saber controlar estas
circunstancias y no caer en su juego.
Es importante tener el control y mantener la calma en todo
momento, porque hay personas de todo tipo desde los egoístas, neuróticos, esquizofrénicos,
manipuladores, intensos, renegones, bipolares, etc.
Estos consejos les ayudarán a llevar un ambiente equilibrado
de trabajo hasta donde sea posible así que espero que les resulte útil
1. Controlar
el lenguaje con el que te diriges a él ,
tomarle atención a lo que habla o dice, sin ir más allá de detalles
2. Muchas
veces las personas manipuladoras tratan de llevar la conversación hacia donde
ellos quieren para que le des la respuesta que ellos quieren escuchar para tener una base en el futuro donde
sostenerse.
3. Evitar
ponerse en los pies o en la situación del trabajador es necesario comprenderlo
y actuar para ayudarlo, pero no tomar lo que te dice de manera personal.
4. Antes
de conversar con alguien infórmate con los asistentes del área o con las
personas que tengan más antiguas en la empresa, con quienes tengas más
confianza el identificar quienes son los trabajadores más difíciles de tratar y
así identificas y tienes tus propias conclusiones
5. Cuando
des una opinión se exacto y no des explicaciones del porqué de tu punto de
vista, esto permitirá que no te enredes con tus propias palabras.
6. Evitar
decir la palabra SI a cada momento o NO a cada momento o decir SI tienes razón o No tienes razón, a los cuestionamientos que se puede hacer
puede ser el primer paso a que esto lleve a la manipulación de tus
respuestas esto de haga chisme dentro del entorno laboral. Se
consistente en tus respuestas así evitarás problemas
7. Las
preguntas que te pueda hacer de índole personal, trata de esquivarlas. Uno tiene
que dominar la conversación o el dialogo no, el trabajador, el enfoque debe ser
dirigido hacia él y no hacia ti.
8. El
mantener la calma es esencial cuando ya sabes que la persona es problemática lo
mejor es conversaciones cortas y directas
9. Evitar
tener extrema confianza con el trabajador, cuando sabes que es problemático,
mejor es concentrarse en lo estrictamente laboral, muchas veces estas personas
tiene doble intención que al final te terminarán por traicionarte o
decepcionarte
10. Muchos
trabajadores tienden a menospreciar tu labor (Recursos Humanos); y suelen
utilizar el ataque para sentirse bien, trata de evitar a esas personas es mejor
alejarse cuando sucedan situaciones así.
Espero haberlos
ayudado
10 TIPS FOR HANDLING DIFFICULT PEOPLE IN THE COMPANY
If you are in charge of a management or leadership and you have to charge much manual workers and employees then you will meet many people who have work and personal problems anytime you will lose patience and control depends on you learn to control these circumstances and not fall into his game.It is important to control and stay calm at all times, because there are people of all kinds from the selfish, neurotic, schizophrenic, manipulative, intense, renegones, bipolar, etc.These tips will help you achieve a balanced working environment as far as possible so I hope you find it useful1. Check the language that you go to him, take care what speaks or says, without going beyond details2. Often manipulative people trying to bring the conversation back to where they want to make you give the answer they want to hear to have a base in the future where sustained.3. Avoid putting yourself in the foot or in the situation of workers need to understand and act to help, but do not take what he says personally.4. Before talking to someone with assistant research area or to people who are older in the company, who have more confidence to identify who are the most difficult to treat and thus identify workers and have your own conclusions5. When you give an opinion and do not give precise explanations of why your point of view, this will allow you not tangled up in your own words.6. Avoid saying the word if each time or not at all times or say if you're right or not you're right, the questions that you can do can be the first step that this will lead to the manipulation of your answers it to do gossip in the workplace. Be consistent in your answers and avoid problems7. The questions that you can ask of a personal nature, try to avoid them. You have to dominate the conversation or dialogue, not the worker, the focus should be directed to him and not to you.8. Keeping calm is essential when you know that the person is problematic at best is short and direct talks9. Avoid having extreme confidence with the employee, when you know it's a problem, it is better to focus on strictly job, these people often have double meanings that eventually you will eventually betray or disappoint10. Many workers tend to undervalue your work (Human Resources); and often use the attack to feel good, try to avoid those people is better away when such situations occur.I hope have helped
10 TIPS FOR HANDLING DIFFICULT PEOPLE IN THE COMPANY
If you are in charge of a management or leadership and you have to charge much manual workers and employees then you will meet many people who have work and personal problems anytime you will lose patience and control depends on you learn to control these circumstances and not fall into his game.It is important to control and stay calm at all times, because there are people of all kinds from the selfish, neurotic, schizophrenic, manipulative, intense, renegones, bipolar, etc.These tips will help you achieve a balanced working environment as far as possible so I hope you find it useful1. Check the language that you go to him, take care what speaks or says, without going beyond details2. Often manipulative people trying to bring the conversation back to where they want to make you give the answer they want to hear to have a base in the future where sustained.3. Avoid putting yourself in the foot or in the situation of workers need to understand and act to help, but do not take what he says personally.4. Before talking to someone with assistant research area or to people who are older in the company, who have more confidence to identify who are the most difficult to treat and thus identify workers and have your own conclusions5. When you give an opinion and do not give precise explanations of why your point of view, this will allow you not tangled up in your own words.6. Avoid saying the word if each time or not at all times or say if you're right or not you're right, the questions that you can do can be the first step that this will lead to the manipulation of your answers it to do gossip in the workplace. Be consistent in your answers and avoid problems7. The questions that you can ask of a personal nature, try to avoid them. You have to dominate the conversation or dialogue, not the worker, the focus should be directed to him and not to you.8. Keeping calm is essential when you know that the person is problematic at best is short and direct talks9. Avoid having extreme confidence with the employee, when you know it's a problem, it is better to focus on strictly job, these people often have double meanings that eventually you will eventually betray or disappoint10. Many workers tend to undervalue your work (Human Resources); and often use the attack to feel good, try to avoid those people is better away when such situations occur.I hope have helped
